COMMON QUESTIONS & ANSWERS
HOW DO I KNOW IF MUTT HEADS HAS AVAILABILITY?
If you haven't already, please create a Pro Pet booking account and send in a booking request. One of us will be in contact with you regarding availability.
WHAT DOES MY DOG NEED IN ORDER TO COME TO MUTT HEADS?
All dogs must be spayed or neutered (6 months and older), fully up to date on vaccines (DHPP, rabies and bordetella), have a flea/tick preventative within the last 30 days and be free of parasites. We require vaccine certificates prior to confirming your pet's boarding stay.
WHAT ARE MUTT HEADS' BUSINESS HOURS?
Our facility is open 7 days a week. Operating hours are 8 a.m. - 12 p.m. and from 4 p.m. - 7 p.m. by appointment only.
Our administrative hours are Monday - Friday 8 a.m. to 4 p.m. (excluding holidays). Please respect your appointment time. This is a requirement of our boarding permit.
HOW MANY DOGS DO YOU TAKE AT A TIME?
We have a boarding permit for 12 dogs, however we only have 6 dog runs. Generally we take 6 dogs at a time, but if there is more than one dog in a house hold we will keep them in the same dog run.
WHAT DO I BRING WITH MY DOG WHEN BOARDING?
Please only bring the necessities. Our facility is small and we don't have a lot of extra space. We only leave toys/treats in the kennels that don't require supervision. Please do not bring dog dishes (unless they eat out of a slow feeder or equivalent) or beds. We will provide both.
Food (enough for your stay plus a couple extra days just in case). If you feed raw or anything in addition to kibble (fruit, veggies, etc.) please individually portion the meals.
A machine washable blanket.
Collar and leash.
CAN I CHECK-IN ON MY DOG THROUGHOUT HIS OR HER STAY?
Absolutely! This is a huge part of our customer service at Mutt Heads. When you drop your dog off, we will start a group text message. We will provide you with a daily update and pictures.
DO YOU TAKE ALL BREEDS AND SIZES OF DOGS?
Yes! We do however recommend that dogs are over 20 lbs. as we do have owls regularly on our property.